Sales Manager, AI
Core
Lead the global growth of Kraken's Agentic Customer Service business, driving profitable revenue and expanding enterprise client adoption.
Role type
Senior IC sales leader (Agentic AI / Enterprise Software)
Builds
Agentic Customer Service solutions for utilities and large-scale enterprise clients
Domain
Energy / Utilities / Agentic AI
Deliverable
production ML models
Required skills
Commercial judgement, deal economics analysis, contract negotiation, enterprise software sales, team leadership, strategic account planning, cross-functional alignment, forecasting, value proposition articulation
Preferred skills
Agentic AI background, utilities industry experience, experience selling to C-suite executives
Technologies
Agentic AI platforms, enterprise software suites
Responsibilities
Lead and coach the Principal Engagement Managers and sales team; shape and close large-scale enterprise deals; align Sales, Product, Delivery, Legal, and Finance to secure commitments; manage the Sierra partnership commercial position; forecast revenue and identify expansion opportunities.
Seniority
Senior, hands-on IC
