Senior Sales Operations Manager (m/w/d)
Core
Analyze B2B lead data to identify growth and efficiency potential, develop actionable recommendations for Sales and Marketing teams, and optimize lead management processes across the customer journey.
Role type
Senior Sales Operations Manager (Analytics & Process Optimization)
Builds
Data-driven insights, optimized lead management processes, and standardized reporting dashboards for Sales and Marketing teams.
Domain
B2B SaaS / Commercial Analytics
Deliverable
dashboards & analysis
Required skills
Commercial Analytics, Sales Intelligence, Lead Management, Data Analysis, Strategic Process Development, Stakeholder Management, Dashboard Development, KPI Definition, CRM Proficiency, SQL/Database Queries
Preferred skills
Experience with international teams, proactive problem-solving, presentation skills
Technologies
Excel, Salesforce, CRM Systems, Database Query Tools
Responsibilities
Analyze lead and B2B data to identify growth and efficiency opportunities; Develop and optimize lead management processes along the B2B customer journey; Act as the central point of contact for sales operations, reporting, and lead KPIs; Create and optimize dashboards and reports to steer lead effectiveness and conversion.
Seniority
Senior, hands-on IC