Sales Team Leader
Core
Lead a team of Customer Success Executives to guide SME prospects through onboarding, converting leads into funded business current accounts.
Role type
Senior IC Sales Team Lead (Customer Success)
Builds
Business current accounts for established SMEs
Domain
Fintech / SME Banking
Required skills
Team leadership, consultative sales, telephone-based lead generation, SME financial product knowledge, pipeline management, coaching, cross-functional collaboration
Preferred skills
Experience with business current accounts, cold prospecting, exceeding sales targets
Technologies
CRM, KYC/CDD systems
Responsibilities
Provide line management and coaching to Customer Success Executives; manage capacity and sales pipeline; coach team on consultative conversations with SME decision-makers; collaborate with Product, Marketing, and Operations to reduce onboarding friction; gather customer feedback for product improvements; drive customer acquisition and service excellence.
Seniority
Senior, hands-on IC
