Sr Account Manager
Core
Senior Account Manager driving value-led growth for high-value UKI enterprise accounts by engaging Line of Business leaders to design strategic conversational commerce and customer engagement journeys.
Role type
Senior Account Manager (Value Sales)
Builds
Strategic growth pipelines for CPaaS Messaging, secure Email, and Voice APIs
Domain
Cloud Communications / CPaaS / Enterprise SaaS
Required skills
Value-based selling, LOB stakeholder engagement, contract negotiation, churn mitigation, pipeline forecasting, cross-sell/up-sell strategy
Preferred skills
Domain expertise in CPaaS, Email, or Telecom; experience with SMS, WhatsApp, or SMTP architectures
Technologies
Salesforce, CPaaS APIs, WhatsApp, RCS, Mailgun
Responsibilities
Own commercial strategy and contract renewals for a dedicated portfolio; engage LOB leaders to co-create next-generation use cases; partner with Customer Success to execute Executive Business Reviews; analyze usage trends to identify expansion triggers; lead complex pricing negotiations.
Seniority
Senior, quota-carrying IC