Manager, Account Management
Core
Lead strategic relationships with enterprise merchants, acting as a trusted business advisor to drive growth and optimize payment experiences.
Role type
Manager, Account Management
Builds
Strategic merchant partnerships and account development plans
Domain
Fintech / Payments
Deliverable
client delivery
Required skills
B2B account management, enterprise relationship management, commercial negotiation, strategic account planning, project management, digital commerce knowledge, data analysis
Preferred skills
Payments/fintech industry experience, AI application for account performance
Responsibilities
Own and execute account development plans for strategic merchants; Build high-touch, consultative relationships with merchant stakeholders; Lead commercial conversations and negotiations with Sales, Finance, Legal, and Product teams; Project-manage complex merchant initiatives including cross-border expansion; Use data and customer insights to diagnose performance and quantify opportunities; Provide regular account updates, risk visibility, and forward-looking plans to leadership.
Seniority
Manager, strategic leadership