Account Manager- North America
Core
Lead strategic relationships with enterprise merchants in North America, acting as a trusted business advisor to drive growth and optimize payment experiences.
Role type
Senior Account Management Manager
Builds
Strategic merchant partnerships and account development plans
Domain
Fintech / Payments / Digital Commerce
Deliverable
client delivery
Required skills
Strategic account planning, executive relationship management, commercial negotiation, project management, data-driven analysis, market insight translation
Preferred skills
Experience in payments/fintech/banking, understanding of digital commerce dynamics, ability to leverage AI for account performance
Technologies
AI tools for account performance optimization
Responsibilities
Own and execute account development plans for strategic NORAM merchants; Build high-touch consultative relationships with merchant stakeholders; Lead commercial conversations and negotiations with Sales, Finance, Legal, and Product teams; Project-manage complex merchant initiatives including cross-border expansion; Provide regular account updates and forward-looking plans to leadership
Seniority
Senior, hands-on IC with strategic oversight
