Small and Medium Business Commercial Manager
Core
Leading functional sales development projects, portfolio management, and driving SMB growth initiatives for PayPal's International Growth Markets (IGM) region.
Role type
Senior IC SMB Commercial Manager
Builds
Scalable vendor partnerships and operating models supporting customer acquisition, revenue growth, and operational excellence for the SMB segment.
Domain
Fintech / Payments / Small and Medium Business
Required skills
Strategic thinking, analytical rigor, stakeholder management, operational excellence, vendor relationship management, cross-functional leadership, growth strategy execution, performance analysis, go-to-market program design, customer segmentation.
Preferred skills
Commercial problem solving, thriving in ambiguity, cross-functional collaboration, passion for SMB growth.
Technologies
N/A
Responsibilities
Develop and execute comprehensive growth strategies across the SMB customer lifecycle; Examine and monitor performance across the end-to-end customer journey to identify growth opportunities; Lead cross-functional initiatives across the IGM region to deliver revenue and margin growth; Design and execute go-to-market programs to drive incremental TPV and revenue; Partner with local markets to develop deep understanding of SMB customer needs and competitive landscapes; Own the design and optimization of vendor operating models for long-tail SMB segments; Manage vendor relationships including onboarding, governance, KPI tracking, and SLA management; Monitor key business metrics and growth KPIs for senior leadership; Drive introduction and adoption of new products through collaboration with global and regional stakeholders.
Seniority
Senior, hands-on IC