Account Manager
Core
Senior Account Manager owning strategic client relationships in capital markets, driving retention, growth, and complex onboarding for buy- and sell-side financial institutions.
Role type
Senior Account Manager (Capital Markets)
Builds
Trading solutions, onboarding programs, and service governance for complex capital markets firms
Domain
Financial Services / Capital Markets / Electronic Trading
Deliverable
client delivery
Required skills
Strategic account management, executive stakeholder management, complex program delivery, commercial expansion, risk mitigation, cross-functional leadership, trading workflow knowledge, governance leadership
Preferred skills
Front Office Trading experience, knowledge of Equities/FX/Fixed Income, coaching/mentoring, product demo delivery
Technologies
Electronic trading platforms, market structure tools
Responsibilities
Own and execute account strategy for a portfolio of key clients; Act as the senior escalation point for client issues; Lead governance with client senior stakeholders (e.g., service reviews/QBRs); Partner with technical teams to deliver complex onboarding and change programmes; Drive commercial outcomes by identifying expansion opportunities; Coach and mentor implementation team members
Seniority
Senior, hands-on IC with strategic oversight