Client Success Enablement Manager
Core
Design and deliver global Client Success enablement programs, training, and resources to equip teams with skills for consultative discovery, value realization, and strategic account management.
Role type
Client Success Enablement Manager
Builds
Global CS enablement programs, onboarding paths, training sessions, frameworks, talk tracks, and AI workflows for customer engagement.
Domain
B2B SaaS / Digital Marketing Technology
Required skills
Client Success experience, Learning & Development, AI proficiency, project management, stakeholder partnership, data analysis, facilitation
Preferred skills
Salesforce/Clari/Highspot experience, digital advertising knowledge, training material creation
Technologies
Salesforce, Clari, Highspot, Learning Management Systems, AI tools
Responsibilities
Design and execute global CS enablement programs; create customer-facing frameworks and AI workflows; manage onboarding and certification; partner with leadership to identify performance gaps; track program effectiveness via data and feedback.
Seniority
Mid-level, hands-on IC