Account Executive - Services
Core
Own overall services strategy and drive incremental services growth by developing opportunities, closing deals, and expanding service coverage for Cisco's Recurring Revenue business.
Role type
Senior Account Executive (Services)
Builds
Premium Services, new technical services, multi-year contracts, and incubation services for enterprise customers.
Domain
Enterprise IT Services / Network Infrastructure
Required skills
Strategic account planning, complex sales cycle management, negotiation, lifecycle selling, cross-functional collaboration, market data analysis, relationship building, upselling/cross-selling, forecasting.
Preferred skills
Niche focus on new and renew upsell of Premium Services, Point of Sale and Uncovered Product Attach integration.
Technologies
Cisco services portfolio, strategic account planning tools, CRM systems.
Responsibilities
Lead sophisticated, high-value deals by crafting tailored service solutions and negotiating terms; engage service buyers and influencers to connect business struggles to meaningful implications; sustain committed champions and economic buyers; lead discovery efforts to showcase Cisco's distinctive value; drive use of customer and market data to elevate conversations; facilitate initiatives promoting accountability across teams; offer expertise to account teams via account planning; lead cross-team knowledge sharing on market trends and Cisco services; advise strategies across teams to foster partnerships; improve sales process difficulty and accurate forecasting; build excellent relationships within customer accounts while influencing account managers, specialists, and channels.
Seniority
Senior, hands-on IC