Business Operations Manager
Core
Managing end-to-end sales operations activities including New Year Readiness, business governance, change management, and improvement initiatives for Cisco's Mid-Market and SMB segment.
Role type
Senior Sales Operations Manager
Builds
Sales operational processes, governance cadences, and improvement plans for Cisco's sales teams.
Domain
Technology / Sales Operations
Required skills
Sales operations management, data analysis, change management, program and project management, cross-functional collaboration, AI-first mindset, workflow automation
Preferred skills
Familiarity with data analytics tools and AI tools (Claude, Github, CoPilot)
Technologies
Data analytics tools, AI tools (Claude, Github, CoPilot)
Responsibilities
Managing end-to-end New Year Readiness process, Managing business governance & cadence, Providing change management support for new operational processes, Identifying and building actionable sales operations improvement initiatives
Seniority
Senior, hands-on IC
