Renewals Specialist
Core
Own and execute a portfolio of Cisco product and service renewal contracts for assigned customer accounts, driving timely closure and minimizing financial attrition.
Role type
Senior individual contributor renewals specialist
Builds
Renewal contracts for Cisco products and services (Services, DNA, Security subscriptions)
Domain
IT Services / Network Infrastructure
Deliverable
client delivery
Required skills
negotiation strategies, cross-functional resource orchestration, executive-level communication, financial acumen, forecasting, data analysis, market and competitor analysis, relationship building
Preferred skills
Cisco product knowledge, IT Service renewals expertise, understanding of IT market landscape
Responsibilities
Drive renewal motion from opportunity identification to negotiation and close; Focus on selling existing portfolio and new offers; Increase sales penetration at existing accounts; Understand customers' and partners' procurement processes; Supervise and report on customer relationships, pipeline, and forecasts; Monitor and report on market and competitor activities; Analyze data and trends to identify growth opportunities
Seniority
Senior, hands-on IC