Renewals Manager
Core
Drive recurring revenue growth for Cisco's technical services, advanced services, subscriptions, and cloud services by managing account renewals, upselling, and cross-selling within assigned regions and accounts.
Role type
Senior Account Manager (Renewals & Recurring Revenue)
Builds
Technical services, advanced services, subscriptions, and cloud service contracts
Domain
Networking infrastructure, cloud services, and IT services
Required skills
sales experience with quota management, data analysis, presentation skills, account management systems proficiency, solution selling, negotiation, stakeholder coordination, Salesforce (SFDC) usage for deal tracking and forecasting
Preferred skills
team leadership, business development, network/system maintenance and operations sales, business English (conversational and reading/writing)
Technologies
Salesforce (SFDC)
Responsibilities
Manage contract information and usage status for assigned accounts/partners to maximize value; collaborate with account managers, sales, and customer success teams to propose solutions; align with APJC and global renewal strategies to lead upsell and crosssell initiatives
Seniority
Senior, hands-on IC