Support Engineer
Core
Provide round-the-clock technical support for Ajax wireless security systems and smart home devices to global customers via phone, email, and live chat.
Role type
Technical Support Engineer
Builds
Customer support operations for security and smart home products
Domain
Security systems / Smart home / Electrical engineering
Deliverable
client delivery
Required skills
Troubleshooting, CRM usage, Customer communication, English (intermediate+), Physics/Electrical engineering basics (via careerplan.io/jobs/1bb8d6ea-a121-47b0-a80d-84ffe82a7685-support-engineer-at-ajax)
Preferred skills
Jira/Confluence familiarity, Engineering degree