Account Manager
Core
Own expansion across the existing enterprise customer base by consulting with executives to identify and solve their next-biggest problems.
Role type
Senior Account Manager (Enterprise Expansion)
Builds
Revenue growth within existing logos through new module adoption and cross-department penetration
Domain
B2B SaaS / Enterprise AI Platform
Required skills
Executive stakeholder management, business case/ROI modeling, multi-threaded deal cycles, revenue forecasting, project management, consultative selling
Preferred skills
Selling AI/automation/technical SaaS products
Technologies
Mosaic AI platform, no-code Agent Builder, Customer Context Model
Responsibilities
Manage and grow a portfolio of enterprise customers, Drive expansion through new module adoption and cross-department penetration, Build value cases from customer data to lead consultative conversations, Run multi-threaded expansion and renewal cycles, Partner with Customer Success to ensure measurable value, Work with Product and Marketing to sharpen positioning and go-to-market strategy
Seniority
Senior, hands-on IC
