Customer Solution Manager, CSM
Core
Drive adoption of AWS cloud solutions for large global enterprises by collaborating with customers, sales, and engineering teams to solve complex technology problems and deliver tailored cloud strategies.
Role type
Senior Customer Solution Manager (Cloud/Enterprise)
Builds
Customized cloud adoption strategies and technical solutions for enterprise clients
Domain
Cloud Computing / Enterprise IT
Deliverable
client delivery
Required skills
Leading large-scale technical programs, enterprise IT management, customer-facing engagement with executives, program coordination, risk assessment, issue management, business case development
Preferred skills
Cloud certifications, software development lifecycle knowledge, cloud migration and modernization experience
Technologies
AWS cloud platform, cloud migration tools, modernization frameworks
Responsibilities
Collaborate with cross-functional teams to deliver technical solutions, scope work and set business goals, track progress and manage schedules, assess risks and anticipate bottlenecks, act as single point of contact for customer activities, influence customers to allocate resources for goals
Seniority
Senior, hands-on IC with program leadership