Strategic Unified Global Black Belt
Core
Lead strategic vision for Modern Support, win complex support deals, and drive a global virtual team to achieve sales targets.
Role type
Senior enterprise services sales leader
Builds
Unified and Enhanced Solutions sales targets
Domain
Enterprise IT Services / Global Support
Required skills
strategic vision, deal orchestration, resource management, C-level stakeholder engagement, enterprise account management, solution proposal development, field feedback translation
Preferred skills
experience with Premier Support and Success offerings, matrixed organization navigation
Technologies
Modern Support, Unified Support, Premier Support, Success offerings
Responsibilities
Lead and challenge customers with a strategic vision of Modern Support aligned to their goals. Contribute to sales targets by winning complex support deals. Lead a global virtual team driving resource management and deal execution. Translate customer requirements into winning sales proposals. Provide actionable customer feedback and insights on Enhanced Solutions offerings.
Seniority
Senior, hands-on IC