Principal Business Development Manager, Enhanced Support
Core
Drive revenue growth and adoption of Enhanced Support services globally by assisting sales teams, developing pipelines, and managing opportunities across the sales cycle.
Role type
Senior IC business development manager (enterprise software support)
Builds
Enhanced Support service pipeline and recurring revenue for Cloud and Non-Cloud engagements
Domain
Enterprise software (SAS) / IT Support services
Required skills
Strategic selling, contract negotiation, pipeline management, stakeholder relationship management, sales strategy development, proposal creation, cross-functional collaboration, data-driven decision making, process optimization
Preferred skills
Knowledge of SAS solutions architecture, pre-sales alignment, customer success processes, R&D team processes
Technologies
SAS Cloud, SAS software
Responsibilities
Develop and close net new Enhanced Support pipeline and revenue opportunities; Proactively develop sales strategies to drive recurring revenue; Promote Enhanced Support services to customers and internal stakeholders; Participate in customer meetings to qualify opportunities and present value propositions; Prepare and deliver presentations to senior management; Manage opportunities through all stages of the sales process; Transition signed contracts to operational teams; Identify demand for new support offerings and build sales collateral; Establish long-term partnerships with customers and internal stakeholders; Provide business development support to ongoing sales opportunities; Develop and share best practices content.
Seniority
Senior, hands-on IC