Services Account Management
Core
Leads Services Sales account strategy, drives cloud adoption and renewals, and orchestrates the consulting-sales relationship to accelerate growth and customer value.
Role type
Senior Services Account Manager (Cloud & Consulting)
Builds
Strategic industry cloud opportunities, Unified support contracts, and multi-year agreements
Domain
Technology Services / Cloud Computing
Required skills
Strategic account planning, stakeholder management, contract negotiation, deal structuring, BANT qualification, renewal management, cross-functional orchestration, competitive differentiation, solution selling, customer success alignment
Preferred skills
Industry cloud expertise, AI solution knowledge, complex deal management, One Microsoft methodology mastery, sales forecasting
Technologies
Microsoft Sales Experience (MSX), Microsoft Cloud (Security, AI), Unified Support
Responsibilities
Identify, qualify, lead, manage, and close strategic industry cloud opportunities; Drive Unified contract renewals and multi-year agreements; Orchestrate the consulting-sales relationship with the core account team; Educate decision makers on Microsoft value propositions; Maintain accurate sales stages and forecasts in systems of record; Drive smooth transition of sales-led accountabilities to delivery-led accountabilities.
Seniority
Senior, hands-on IC
