Customer Success Acct Manager
Core
Support the development and execution of customer success plans aligned with customers' business priorities and desired outcomes.
Role type
Junior Customer Success Account Manager
Builds
Customer success plans and adoption initiatives
Domain
Cloud technology, artificial intelligence, digital transformation
Deliverable
client delivery
Required skills
customer success, programme management, project management, technology delivery, analytics, operations, cloud computing, AI, cybersecurity, enterprise technology
Preferred skills
none stated
Technologies
cloud computing, AI, cybersecurity
Responsibilities
Build understanding of customer environments and transformation objectives, monitor customer solution health, identify adoption opportunities and risks, contribute to customer meetings and success reviews, gather customer insights and feedback, communicate information to internal stakeholders
Seniority
Junior, up to two years experience