Digital Account Manager
Core
Develops account strategies, drives consumption and renewal, and supports SMB customers through their digital transformation journey.
Role type
Account Manager (SMB)
Builds
Digital transformation solutions for Small and Medium Business customers
Domain
Technology sales and digital transformation
Deliverable
client delivery
Required skills
Account strategy development, relationship building with decision-makers, territory and account planning, pipeline management, forecasting, virtual selling, cross-functional collaboration, knowledge of cloud/SaaS/AI/security solutions
Preferred skills
Experience with SMB portfolios, growth mindset
Technologies
Cloud technologies, SaaS, AI, security, digital transformation solutions
Responsibilities
Develop and execute territory and account plans, lead customer engagements via discovery sessions and business reviews, identify and qualify opportunities, manage customer portfolios to achieve revenue and growth targets
Seniority
Individual Contributor