Account Manager - UKI
Core
Account Manager responsible for a portfolio of small and medium-sized business (SMB) customers in the UK and Irish markets, driving growth, margin, and customer satisfaction.
Role type
Account Manager (SMB)
Builds
Customer relationships and business travel programs for SMBs
Domain
Travel technology / SaaS
Deliverable
client delivery
Required skills
Account management, customer success, data analytics, up-selling, cross-selling, stakeholder management, problem-solving
Preferred skills
SaaS background, travel-tech experience, presentation skills
Responsibilities
Own a portfolio of SMB customers and develop high-level engagement; Gain deep understanding of customer business to maximize Perk usage; Identify growth opportunities and add new business; Leverage data analytics for business reviews and presentations; Act as key contact between internal teams and customers; Prioritize time to maximize impact in key business areas.
Seniority
Individual Contributor