Customer Success Account Mgmt
Core
Build and maintain strong relationships with customer stakeholders and executive leaders to execute customer success plans aligned to business objectives.
Role type
Senior Customer Success Account Manager
Builds
Customer success plans and strategic guidance for enterprise customers
Domain
Oil & Gas industry + Cloud technologies
Deliverable
client delivery
Required skills
stakeholder management, customer engagement, strategic planning, technical guidance, enterprise account management, cloud technology experience
Preferred skills
ITIL, PMP, Prosci certifications
Responsibilities
Develop and execute customer success plans, monitor customer health, identify risks, provide strategic and technical guidance
Seniority
Senior, 10+ years total experience with 5+ in Oil & Gas
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