Digital Solution Area Specialist
Core
Lead AI transformation engagements and drive customer commitment to Copilot/Agents while supporting upsell opportunities for Teams Phone.
Role type
Senior IC solution sales specialist (AI & Enterprise Communications)
Builds
AI demos, pilots, and adoption plans for Copilot/Agents; scalable, secure, modular architectures for enterprise strategy
Domain
Enterprise technology sales, AI agents, Microsoft 365 ecosystem
Deliverable
client delivery
Required skills
consultative selling, persuasive negotiation, sales cycle management, strategic decision-making, executive relationship building, technical solution architecture, deal hygiene management, partner co-selling
Preferred skills
L200 consultative and L400 technical depth certifications, AI transformation expertise, Teams Phone technical support
Technologies
Copilot, Agents, Teams Phone, MSX
Responsibilities
Lead AI transformation engagements including demos and pilots to win technical decisions; support AI Workforce SSP hunting by engaging customer contacts and leading qualification; assist in ME3 & ME5 upsell opportunities for Teams Phone requiring technical support; craft scalable, secure, and modular architectures aligning to customer enterprise strategy; maintain operational excellence with 100% deal hygiene by capturing technical and consumption plans in MSX; continuously upskill to achieve required certifications and share deal win/loss insights quarterly.
Seniority
Senior, hands-on IC
