Digital Account Management-SME-C
Core
Drive new pipeline and customer satisfaction by engaging CXOs, ITDMs, and BDMs through territory planning, marketing signals, and digital assets to maximize business outcomes.
Role type
Senior Account Management Specialist (Cloud & AI Strategy)
Builds
Cloud solutions, upsell/co-sell motions, and sustainable quarterly growth pipelines
Domain
Technology sales, Cloud, AI strategy
Deliverable
client delivery
Required skills
Strategic territory planning, C-Suite engagement, partner relationship management, sales negotiation, account retention, escalation management, solution-based engagement, pipeline generation, business planning
Preferred skills
AI and cloud strategy acceleration, coaching partners, orchestrating specialized technical resources, driving partner accountability
Technologies
Cloud platforms, AI tools, digital assets, territory planning tools
Responsibilities
Engage with C-Suite executives to surface organizational structures and identify decision makers; ensure continuity of customer accounts and manage satisfaction metrics; think strategically about sales territories and leverage specialized resources; help customers adopt cloud solutions via cohesive plans; build sustainable quarterly pipelines; partner with external partners to drive scale and revenue; validate territory plans and drive team accountability; orchestrate specialized resources for technology-based engagement.
Seniority
Senior, hands-on IC with strategic oversight
