Sales Operations Manager
Core
Define accountabilities and set infrastructure to document and orchestrate Regional Operating Budget (ROB), manage area planning timelines, and execute resource management including headcount deployment and employee data management.
Role type
Sales Operations Manager
Builds
Regional Operating Budget (ROB) infrastructure, FY planning deliverables, headcount Blueprints, and non-financial metrics distribution processes.
Domain
Sales Operations and Finance
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Resource management, headcount deployment, employee data management, FY planning, data-driven insights, sales performance analytics, process improvement, risk identification, training and capability building.
Preferred skills
None stated.
Technologies
None stated.
Responsibilities
Partner with RoB owners to identify key business insights and drive focus to right business topics; Monitor progress to goals and drive accountability through local action governance; Manage Area planning timeline, resources, and communications to maintain leadership informed; Execute effective resource management by managing headcount deployment and Employee Data Management; Cascade FY Blueprint and support Regional or Area leadership headcount decisions in partnership with Finance, Segments and HR; Partner with Global Sales Operations Center (GSOC) team to identify services expansion that scale productivity; Land non-financial metrics distribution that maximizes business performance; Utilize data-driven insights to identify trends, track sales performance, and provide recommendations for improving sales productivity and revenue growth; Build skills and capabilities and identify areas where additional training, resources, or support are needed; Foster peer-to-peer learning and collaboration within the team and global community; Identify risks proactively inherent to the role and escalate concerns in time.
Seniority
Mid-to-Senior level (8+ or 10+ years experience required)