Services Account Management
Core
Leads strategic account planning and sales execution for Microsoft Services, driving cloud adoption, renewals, and expansion opportunities for enterprise customers.
Role type
Senior Services Account Manager (Strategic)
Builds
Strategic industry cloud opportunities, Unified support contracts, and multi-year agreements
Domain
Enterprise Technology / Cloud Services
Required skills
Strategic account planning, stakeholder management at executive levels, contract negotiation, sales forecasting, solution selling, cross-functional orchestration, competitive analysis, renewal management, go-to-market strategy execution
Preferred skills
Knowledge of advanced cloud solutions (security, AI), experience with Microsoft Sales Experience (MSX) tools, ability to identify repeatable intellectual property, deep understanding of customer business landscapes and industry trends
Technologies
Microsoft Cloud, Azure, Microsoft Sales Experience (MSX), Microsoft Customer Engagement Methodology (MCEM)
Responsibilities
Lead and guide Services Sales account vision and strategic approach; Identify, qualify, lead, manage, and close strategic industry cloud opportunities; Co-develop on-time renewal plans and mitigate non-renewal risks; Orchestrate consulting-sales relationships with core account teams and partners; Educate senior decision makers on Microsoft value propositions; Drive advanced workloads and usage to accelerate cloud differentiation; Maintain accurate sales stages and forecasts in systems of record; Execute complex negotiations with executive-level stakeholders; Drive smooth transition of accountabilities from sales to delivery
Seniority
Senior, hands-on IC
