Customer & Partner Engagement Manager
Core
Develop and execute executive engagement strategies to prioritize high-impact interactions with strategic customers and partners, translating leadership commitments into actionable plans.
Role type
Senior Customer & Partner Engagement Manager
Builds
Structured action plans, engagement frameworks, and strategic insights for executive-sponsored accounts
Domain
Global B2B Sales & Strategic Account Management
Deliverable
client delivery
Required skills
Executive engagement strategy, deal structuring and negotiation, cross-functional alignment, program and project management, risk assessment, commercial acumen, stakeholder influence, autonomous decision-making, framework development
Preferred skills
Data or AI tools for insights, matrix environment navigation, global cultural adaptability
Technologies
Data tools, AI tools
Responsibilities
Prioritize executive time with strategic accounts, manage engagement rhythms and follow-through, support complex sales deals and negotiation, synthesize field signals into actionable recommendations, coordinate cross-functional resources for issue resolution, cultivate relationships with internal and external stakeholders
Seniority
Senior, hands-on IC