Senior Customer Business Outcomes Specialist, Telecommunications, Media, and Entertainment
Core
Drive business outcomes and revenue growth for enterprise customers in telecommunications, media, and entertainment through outcome-focused selling, account planning, and digital transformation initiatives.
Role type
Senior Account Management Specialist (Telecommunications, Media, and Entertainment)
Builds
Accelerated consumption plans, new opportunity creation, and deal closures for large enterprise accounts.
Domain
Telecommunications, Media, and Entertainment
Deliverable
client delivery
Required skills
outcome-based selling, workshop facilitation, basic financial modelling, C-level executive engagement, digital whiteboard proficiency, AI research utilization, business case structuring, storytelling, industry value chain knowledge, AI transformation understanding
Preferred skills
strategy consulting, strategic account management, enterprise agreement structuring, CRM deal flow management, cross-functional leadership
Technologies
digital whiteboards, AI research tools, CRM toolsets
Responsibilities
Enhance account plans through direct customer facing outcome-focused selling and planning, ensure transition of net new opportunities, work with account teams to drive deal closure, link business outcomes to workloads and consumption plans, collaborate with executive stakeholders to articulate business value and advance transformation initiatives
Seniority
Senior, hands-on IC with strategic account ownership