CareerPlan

Senior Sales Manager m/w/d Customer Service & Conversational AI

HamburgFull-time2025-01-24 → 2026-11-11

Core

Develop and execute sales strategies to acquire and manage Enterprise B2B/B2C customers for custom Customer Service and Conversational AI software solutions.

Role type

Senior Sales Manager (Enterprise Software)

Builds

Custom Customer Service and Conversational AI software solutions for Enterprise clients

Domain

Digital Commerce, Customer Service, Conversational AI

Deliverable

production ML models

Required skills

Enterprise software sales, B2B/B2C acquisition, C-level negotiation, solution consulting, technical product presentation, strategic sales planning, network building

Preferred skills

Experience in Customer Service or Conversational AI domain, "Hunter" mentality, ability to find solutions where others see none

Technologies

novomind iAGENT, novomind AI Platform

Responsibilities

Develop and implement sales strategies for the Enterprise segment, acquire new B2B/B2C customers, analyze customer requirements and consult on custom solutions, conduct product presentations and negotiations, coordinate pre-sales teams, build a network of sales partners and consultants, represent the company at offline and online events

Seniority

Senior, hands-on IC