Enterprise Sales Engineer, Retail
Core
End-to-end technical pre-sales expert for Sierra's AI platform, scoping use cases, designing demos, and articulating business value to enterprise retail customers.
Role type
Enterprise Sales Engineer (GTM Technical Expert)
Builds
Sierra's AI agent platform for retail customer experience and revenue generation
Domain
Retail (apparel, beauty, grocery, big-box, home, auto, consumer services, marketplaces, consumer tech) + AI
Deliverable
product features
Required skills
Sales Engineering, Solutions Engineering, customer-facing technical sales, demo building, presenting, relationship-building with executives and technical leaders, leading sales process with Enterprise customers, translating business problems to technical solutions
Preferred skills
AI-related experience, experience in modern/highly technical industries, translating code/technical logic to product requirements
Technologies
AI agents, Sierra platform
Responsibilities
Own end-to-end technical pre-sales process, scope customer use cases, design and demo platform, lead technical and architecture reviews, work with Sales/Product/Engineering teams, anticipate customer needs
Seniority
Mid-Senior (5-7+ years experience)
