SVP, Client Partner
Core
Strategic leader responsible for managing large-scale client relationships ($25M+ revenue) and leading cross-functional teams to drive CRM, lifecycle marketing, and digital engagement strategies.
Role type
Senior IC client partner / strategic leader
Builds
Integrated customer engagement programs, CRM strategies, and multi-channel marketing initiatives
Domain
Digital marketing, CRM, lifecycle marketing, client services
Deliverable
client delivery
Required skills
CRM strategy, lifecycle marketing, client relationship management, cross-functional team leadership, performance marketing, marketing technology platforms, account planning, stakeholder influence
Preferred skills
Adobe Journey Optimizer, complex enterprise data ecosystems, multi-brand client experience
Technologies
Adobe Journey Optimizer, CRM platforms, marketing technology stacks
Responsibilities
Lead large-scale client engagements managing $25M+ revenue; Build and maintain executive-level client relationships; Develop and implement CRM and lifecycle marketing strategies; Lead complex, multi-channel marketing programs; Partner with Strategy and Analytics teams to optimize customer insights; Oversee account planning, SOW development, and new business opportunities.
Seniority
Senior, executive-level IC