CSE Manager - NY Metro

New York, United StatesFull-time2026-10-07 → 2026-11-11

Core

Manage a small team of Customer Success Engineers while acting as a principal technical expert and trusted advisor to Fortune 1000 clients to drive platform adoption, retention, and ROI.

Role type

Senior IC manager (player-coach) in Customer Success Engineering

Builds

Customer success plans, adoption strategies, and technical guidance for data security platforms

Domain

Data security, AI trust infrastructure, DLP, CSPM

Required skills

SQL, Python, cloud infrastructure administration, DLP, DSPM/CSPM, SIEM, API/web services, project management, customer relationship management, technical mentoring

Preferred skills

Bachelor's in Computer Science, experience in software companies, executive communication

Technologies

SQL, Python, cloud environments, DLP, DSPM, CSPM, SIEM

Responsibilities

Lead a small team of Customer Success Engineers; serve as primary technical expert and point of contact for escalations; drive customer onboarding, training, and adoption; conduct Quarterly Business Reviews; troubleshoot technical issues; advocate for customer feedback to influence product roadmap; mentor team members.

Seniority

Senior, hands-on IC manager

About Cyera

Computer and Network Security1560New York, NY, USFounded 2021

Cyera is the industry-leading AI Security Platform. As AI transforms how data is created, accessed, and used, Cyera's mission is to enable global enterprises to adopt AI at scale by securing the data that fuels it. The platform provides organizations with precise visibility, and intelligent controls to secure data everywhere - at rest, in motion, and in use, whether used by humans or agents. Valued at $9 billion and backed by more than $1.7 billion in funding from top-tier investors including Accel, Blackstone, Cyberstarts, Georgian, Lightspeed, and Sequoia, Cyera is trusted by a growing numbe