Account Manager
Core
Own the renewal motion for a book of enterprise customers, driving renewals from planning to closure and managing forecasts.
Role type
Senior Account Manager (Renewals)
Builds
Renewal forecasts, retention plans, and cross-functional handoffs for enterprise accounts.
Domain
Cybersecurity / Data Security / AI
Required skills
Enterprise account management, renewal forecasting, contract negotiation, cybersecurity domain expertise, cross-functional partnership, process improvement, data analysis, executive communication
Preferred skills
Clari, Ironclad, Gainsight, AI tools for forecasting
Technologies
Salesforce, CPQ/CLM tools, Clari, Ironclad, Gainsight
Responsibilities
Drive end-to-end renewal process including planning, quoting, contracting, and negotiation; Maintain accurate renewal forecasts and visibility; Execute save plans for at-risk customers; Partner with Sales, Customer Success, Legal, and Finance; Build renewal playbooks, account plans, and reporting dashboards
Seniority
Senior, hands-on IC