Account Director
Core
Lead and grow a portfolio of strategically important enterprise customers, owning the full lifecycle from pre-sale to renewal and expansion.
Role type
Senior Account Director (Enterprise)
Builds
Long-term creative partnerships and scalable creative programs for enterprise clients
Domain
Digital creative services / B2B marketing
Deliverable
client delivery
Required skills
Enterprise account management, commercial growth strategy, stakeholder management, cross-functional team leadership, operational scaling, business case development, AI/automation integration
Preferred skills
Experience in creative, marketing, or digital environments, SaaS or D2C client experience, coaching and developing PMs/Producers
Technologies
AI tools, automation platforms
Responsibilities
Own end-to-end relationships for 5–10 enterprise customers, develop and execute account growth strategies, lead renewals and commercial negotiations, build relationships with senior stakeholders and procurement, translate customer goals into scalable creative programs, partner with delivery teams to ensure seamless execution, act as senior escalation point, monitor account health and profitability, develop ROI-driven business cases, identify AI/automation opportunities, coach delivery teams, align with Creative/Product/Operations
Seniority
Senior, hands-on IC with leadership responsibilities