Enterprise Account Manager
Core
Nurturing and growing strategic-level client relationships to drive revenue generation and manage partnerships within the global payroll and payments industry.
Role type
Senior Account Manager (Strategic Accounts)
Builds
Global workforce management solutions for enterprises across 160 countries
Domain
Fintech / Payroll / HRIS
Deliverable
client delivery
Required skills
Strategic account management, revenue growth (upsell/cross-sell), partnership management, RFP/RFI support, client relationship building, business review facilitation, risk identification, AI tool utilization, CRM proficiency, analytical problem-solving
Preferred skills
Knowledge of Payroll/HRIS/Fintech, experience with AI-powered productivity solutions, adaptability to fast-paced environments
Technologies
CRM software, project management tools, AI-powered productivity solutions
Responsibilities
Build and maintain strong client relationships and manage partnerships; Drive revenue growth by identifying upsell and cross-sell opportunities; Deliver exceptional service by addressing client needs and conducting business reviews; Support RFPs and RFIs by contributing to proposals and presentations; Achieve individual and team KPIs and monitor account health; Leverage AI tools to enhance account planning and operational efficiency; Optimize account management processes using playbooks and best practices.