Commercial Account Manager
Core
Manage growth and expansion for strategically important commercial accounts by identifying opportunities, conducting needs analysis, and delivering product demos.
Role type
Senior Account Manager (B2B SaaS)
Builds
Customer retention, revenue growth, and strategic account planning for the Motive fleet management platform.
Domain
Transportation, logistics, and fleet management SaaS.
Required skills
Complex deal management, executive relationship building, consultative selling, contract renewal management, churn mitigation, strategic account planning, cross-functional collaboration, product demonstration, needs analysis.
Preferred skills
Experience with US/Canada/UK B2B customers, overseas degree from US/UK/Canada, leadership or influencing skills.
Technologies
Motive platform, fleet management software.
Responsibilities
Develop executive relationships to identify growth opportunities; conduct needs analysis to align customer pain points with solutions; perform tailored product demos; collaborate with cross-functional teams to optimize growth; manage contract renewals and minimize churn; proactively resolve customer issues; plan to meet and exceed sales quotas.
Seniority
Senior, hands-on IC