Senior Commercial Account Manager
Core
Senior Account Manager responsible for full-cycle ownership of enterprise SaaS accounts, driving net-new revenue through expansion and upsells, and managing renewals within the SMB segment.
Role type
Senior IC commercial account manager (SaaS)
Builds
Enterprise revenue growth via upsells, cross-sells, and renewals for existing customer base
Domain
SaaS / Sales Technology
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
full sales lifecycle management, C-level relationship building, strategic account planning, churn risk identification, revenue forecasting, competitive intelligence, executive presentations, quota overachievement
Preferred skills
experience in SMB segment, ability to utilize internal resources (Sales Engineers, CS), empathetic communication
Technologies
Salesloft platform
Responsibilities
Manage full-cycle account ownership including upsells, cross-sells, and renewals; prospect and close new ACV opportunities within assigned territory; develop and execute success plans for high-value accounts; monitor account health to identify and mitigate churn risks; cultivate relationships with VPs and C-suite executives; provide accurate revenue forecasts; stay updated on market trends and competitor movements; partner with Customer Success and Product teams to resolve complex client issues; execute segmented renewal strategies for lower-spend accounts.
Seniority
Senior, hands-on IC