CareerPlan

Customer Success & Onboarding Manager (m/w/d)

Heidelberg, Neckar, BADEN_WUERTTEMBERGFull-time2026-09-10 → 2026-10-08

Core

Managing onboarding for new customers and candidates, conducting product demos and workshops, and providing consulting on HR and recruiting software implementation.

Role type

Customer Success & Onboarding Manager

Builds

Long-term customer relationships and high customer satisfaction for digital HR and recruiting solutions

Domain

HR Technology / Recruiting Software

Deliverable

product features

Required skills

Customer success, onboarding, consulting, project management, product demonstration, workshop facilitation, training material creation, stakeholder analysis, process optimization

Preferred skills

Digital technology enthusiasm, HR topics knowledge, innovative software solutions interest, Microsoft 365 proficiency, travel readiness

Technologies

Microsoft 365