Account Manager (m/w/d) - Cybersecurity
Core
Account Manager responsible for managing and strategically developing existing B2B customer portfolios in the Cybersecurity sector, identifying upselling opportunities, and building long-term Managed Service partnerships.
Role type
Senior Account Manager (B2B IT Services)
Builds
Managed-Service partnerships and long-term contracts for Cybersecurity solutions
Domain
Cybersecurity / IT Services
Required skills
B2B sales of IT services, Account Management, Upselling, Cross-selling, Strategic account planning, Customer relationship management, Contract negotiation, Forecasting, Business analysis
Preferred skills
Knowledge of SOC/MDR, Penetration Testing, Incident Response, Security Consulting
Technologies
SOC, MDR, Penetration Testing, Incident Response
Responsibilities
Manage and strategically develop a fixed portfolio of existing customers; Analyze current security solutions and identify additional needs; Proactively identify and build long-term Managed-Service contracts; Market Cybersecurity portfolio including SOC/MDR, Penetration Testing, Incident Response, and Security Consulting; Strengthen customer relationships through regular meetings and strategic account plans; Act as contact for CIOs, CISOs, IT leadership, and executives; Responsible for contract renewals, service expansions, and financial development; Collaborate with Presales, Consulting, SOC, and technical delivery teams; Maintain upselling pipeline and create regular forecasts for revenue and gross margin.