Senior Account Manager Managed Services (m/w/d)
Core
B2B sales professional driving new customer acquisition and managing long sales cycles for Managed Services, Cloud, and Cybersecurity solutions.
Role type
Senior Account Manager (Sales)
Builds
Managed Services, Cloud operations, Cybersecurity, and Service Desk solutions for mid-sized companies and public sector clients.
Domain
IT Services / Managed Services / Cybersecurity
Required skills
B2B end-customer sales, negotiation, lead management, commercial contract negotiation, upselling, CRM management, budget analysis, service level agreement (SLA) definition, cloud and security domain knowledge.
Preferred skills
Experience with WatchGuard, Fortinet, Microsoft, IONOS, existing contacts in mid-market or public sector.
Technologies
HubSpot, WatchGuard, Fortinet, Microsoft, IONOS
Responsibilities
Acquire new customers and follow up on marketing leads, negotiate offers and manage long decision processes, define service offerings and SLAs with consulting experts, manage renewals and upselling for existing clients, update CRM and handover agreements to service teams.
Seniority
Senior, hands-on IC