Mitarbeiter (m/w/d) im Kundenservice Innendienst für Bestandskunden im B2B-Bereich
Core
B2B customer service specialist handling inquiries, orders, returns, and complaints for existing textile rental clients.
Role type
Customer Service Representative (B2B)
Builds
Order fulfillment and service delivery for hospitality, healthcare, and industrial clients
Domain
Textile rental services / B2B Customer Support
Deliverable
client delivery
Required skills
Order management, Document verification, Customer relationship management, MS Office, Structured organization (via careerplan.io/jobs/13635-17d86206_JB5259696-S-mitarbeiter-mwd-im-kundenservice-innendienst-fur-bestandskunden-im-b2b-bereich-at-elis-deu)
Preferred skills
B2B sales support, Cross-departmental collaboration
Responsibilities
Process customer inquiries and complaints, Manage order lifecycle from entry to fulfillment, Verify and prepare documentation, Identify upsell opportunities for existing clients, Coordinate with outside sales team