Inside Sales Specialist - Industrial Supplies
Core
Provide front-line hassle-free service to customers via phone, email, and portals for industrial supplies rentals, managing order processing, quotations, and returns.
Role type
Inside Sales Specialist (Industrial Supplies)
Builds
Industrial equipment rental services for contractors and communities
Domain
Construction equipment rental / Industrial supplies
Deliverable
product features
Required skills
Order processing, quotation management, customer service, database maintenance, product knowledge, upselling/cross-selling, account management, multitasking, time management
Preferred skills
Detail orientation, accuracy, self-starter mindset, problem-solving
Technologies
Company proprietary T3 platform, customer ordering portals
Responsibilities
Answer inbound calls and respond to customer inquiries via email and portals; Process quotations, estimates, returns, and credit requests; Manage blanket orders and release schedules; Prepare and pack orders for delivery; Maintain and verify customer database accuracy; Identify upselling and cross-selling opportunities; Serve as primary contact for assigned accounts; Uphold safety standards in office and warehouse environments.
Seniority
Individual Contributor, entry-to-mid level