Customer Service Expert (Remote within APAC region, Contract)
Core
Deliver exceptional client experiences and ensure timely delivery of solutions for B2B organizations.
Role type
Client Success Specialist (Customer Service) (via careerplan.io/jobs/4740212005-customer-service-expert-remote-within-apac-region-contract-at-infuse)
Builds
Client relationships and solution delivery for B2B clients
Domain
B2B demand generation and client success
Deliverable
client delivery
Required skills
client relationship management, communication, stakeholder communication, issue escalation handling, administrative task management, data entry, schedule management, priority management
Preferred skills
hospitality experience, sales experience
Technologies
internal systems
Responsibilities
Build and maintain strong client relationships, ensure timely delivery of solutions, communicate progress to stakeholders, identify growth opportunities, assist with client escalations, perform administrative tasks like data entry and schedule management