Teamleitung EMS Vertriebsinnendienst (m/w/d), PLZ 74
Core
Leading a team of 9 inside sales staff to manage customer relationships, create offers, and ensure high service orientation for electronic components.
Role type
Senior Team Lead, Inside Sales (Sales Operations)
Builds
Customer offers, project follow-ups, and service solutions for the EMS business unit.
Domain
Electronics manufacturing and distribution (EMS)
Deliverable
product features
Required skills
Team leadership, KPI management, customer relationship management, offer creation, project coordination, strategic planning
Preferred skills
First leadership experience, economic degree or advanced vocational training, English language skills
Technologies
KPI tools, CRM systems, offer generation software
Responsibilities
Lead and develop a team of 9 inside sales employees, manage and develop KPIs for performance and quality, maintain direct customer relationships, create offers and follow up on customer projects, coordinate with functional leads to develop processes
Seniority
Senior, hands-on IC with team management