Leiter IT (m/w/d/x)
Core
Leading a customer service and sales team to ensure outstanding customer satisfaction, drive revenue growth, and establish a culture of high performance.
Role type
Senior leadership (Head of IT/Service)
Builds
Customer service operations and sales initiatives
Domain
Telecommunications / Customer Service / Sales
Deliverable
product features
Required skills
Team leadership, Customer service excellence, Sales and revenue growth
Preferred skills
IT strategy, Cloud transformation, Cybersecurity management, Digitalization projects, Change management
Responsibilities
Lead, develop, and motivate the team; Ensure outstanding customer service; Drive sales and expand business potential
Seniority
Senior, hands-on IC