Mitarbeiter Backoffice Lizenzmanagement (m/w/d)
Core
Managing central email inboxes, IT ticket workflows, event logistics, and license management tools to support internal operations and external service providers.
Role type
Senior Back Office Operations Specialist (License & IT Support)
Builds
Organized workflows for IT support, event coordination, and license administration
Domain
Public sector IT services / Administrative Operations
Deliverable
dashboards & analysis
Required skills
IT ticket system management, license management tool administration, event coordination, contract management, report writing, MS Office (Word, Outlook, Excel), Intranet content management, E-signature tools
Preferred skills
TYPO3 experience, public administration background, project support
Responsibilities
Manage central email inboxes and categorize IT tickets, coordinate events and meeting logistics, maintain license management tools and external service contracts, create decision templates and status reports, update Intranet portals
Seniority
Mid-level, hands-on IC