Leitung Vertriebsinnendienst (m/w/d)
Core
Lead the internal sales department (Vertriebsinnendienst) for a market-leading industrial production company, driving strategic development and process optimization.
Role type
Senior Sales Operations Manager / Head of Internal Sales
Builds
Internal sales processes, lead management, quote tracking, cross-selling campaigns, and after-sales support for industrial clients.
Domain
Industrial production / Manufacturing
Required skills
Strategic sales development, team leadership, process optimization, cross-functional collaboration, KPI analysis, change management, stakeholder management, ERP/CRM/BI system proficiency, MS Office expertise.
Preferred skills
English fluency, additional languages, experience in industrial sales environments.
Responsibilities
Develop the internal sales unit into a sales-oriented entity, ensure implementation of pricing and terms policies, lead the internal sales team and team leaders, act as a central interface between internal sales, outside sales, and other departments (logistics, marketing, product management, accounting), foster exchange with international colleagues and subsidiaries, develop and analyze relevant KPIs, accompany the team through change and digitalization processes, conduct annual employee interviews.
Seniority
Senior, hands-on IC with leadership responsibilities