Fachwirt/in - Fertigungs- und Prozessmanagement
Hybrid
Core
Leading and developing an IT operations team to ensure high service quality, manage resources, and oversee Service Management processes.
Role type
Senior IT Operations Team Lead / Service Management Manager
Builds
IT service operations and process improvements
Domain
Healthcare IT / IT Infrastructure
Required skills
IT leadership, IT infrastructure knowledge, Service Management (ITIL), operational team management, KPI monitoring, process improvement, stakeholder collaboration
Preferred skills
People development, coaching, structured problem-solving, data-driven decision making
Responsibilities
Lead and develop a team, ensure high service quality, manage resources and capacity, monitor KPIs, implement Service Management processes, collaborate with stakeholders and management
Seniority
Senior, hands-on IC with team leadership