Client Success Associate
Core
Ensure Gartner clients receive value exceeding their investment by understanding business priorities, onboarding clients, and stimulating engagement with Gartner services.
Role type
Client Success Associate (Account Management)
Builds
Gartner subscription services and client engagement strategies
Domain
Business Intelligence & Consulting
Deliverable
client delivery
Required skills
client relationship management, account management, stakeholder engagement, business analysis, strategic planning, data analysis
Preferred skills
Bachelors degree, 6+ months relevant experience, passion for client delight
Technologies
Gartner subscription platform, client engagement tools
Responsibilities
Partner with clients from C-level to junior professionals across various functions to ensure subscription success; Introduce Gartner services to prospective and new clients; Identify client priorities and align Gartner resources to maximize ROI; Collaborate with internal stakeholders to drive service delivery and design innovative solutions; Leverage insights and metrics to drive client retention and growth.